Name: The Gold Room Coffee Mug - White Ceramic Mug 11oz
Brand: Maxelishop
SKU: ADM-SHP-MN6ZLGK5-354327
Price: 17.95 USD
Availability: InStock

Mugs

Best Sellers

Some places are like people; some shine and some don't. This classic white ceramic coffee mug is perfect for coffee, tea, and hot chocolate. Made from durable ceramic in the most popular 11oz size, it features high-quality sublimation printing that creates a lasting, vibrant design. An appreciated gift for every true hot beverage lover who enjoys a quality mug for daily use at home or the office.
<p><span>mugs</span> <span>ceramic-mug</span> <span>coffee-mug</span> <span>white-mug</span> <span>11oz</span> <span>sublimation-print</span> <span>gift</span> <span>hot-beverage</span> <span>tea-mug</span> <span>office-mug</span></p>

The Gold Room Coffee Mug - White Ceramic Mug 11oz

Size

Color

11oz / White

11oz / Black

<main>
<h1>Refund &amp; Return Policy</h1>
<p><strong>Last Updated:</strong> June 09, 2026</p>
<p>At Maxelishop, customer satisfaction is important to us. This Return &amp; Refund Policy explains how returns, exchanges, and refunds are handled for purchases made through maxelishop.com.</p>
<section>
<h2>Return Policy Summary</h2>
<ul>
<li><strong>Returns Accepted:</strong> Yes</li>
<li><strong>Exchanges Accepted:</strong> Yes</li>
<li><strong>Return Window:</strong> 30 days from delivery</li>
<li><strong>Eligible Condition:</strong> New and slightly used items</li>
<li><strong>Return Method:</strong> By mail</li>
<li><strong>Return Shipping Label:</strong> Included in the package at no cost</li>
<li><strong>Restocking Fee:</strong> No cost</li>
<li><strong>Refund Processing Time:</strong> Within 10 business days after return approval and inspection</li>
</ul>
</section>
<section>
<h2>1. Return Eligibility</h2>
<p>We accept returns for both defective and non-defective products within <strong>30 days</strong> of the delivery date.</p>
<p>Returned items must be in either:</p>
<ul>
<li>New condition, or</li>
<li>Slightly used condition that remains clean, functional, and suitable for resale evaluation.</li>
</ul>
<p>Items should be returned with original packaging whenever reasonably available.</p>
</section>
<section>
<h2>2. How to Start a Return</h2>
<p>To request a return, please contact our support team at:</p>
<p><strong>Email:</strong> <a href="mailto:support@maxelishop.com">support@maxelishop.com</a></p>
<p>Please include:</p>
<ul>
<li>Your order number</li>
<li>The item(s) you wish to return</li>
<li>The reason for the return</li>
<li>Photos if the item arrived damaged, defective, or incorrect</li>
</ul>
<p>Our support team will review your request and provide return instructions.</p>
</section>
<section>
<h2>3. Return Method</h2>
<p>All approved returns are handled <strong>by mail</strong>.</p>
<p>A prepaid return label is included with eligible orders and may be used for approved returns at no additional cost.</p>
<p>Please do not return products until return instructions have been provided by our support team.</p>
</section>
<section>
<h2>4. Exchanges</h2>
<p>We accept exchanges within <strong>30 days</strong> of delivery.</p>
<p>Exchanges are subject to product availability at the time the request is processed.</p>
<p>To request an exchange, contact: <strong>support@maxelishop.com</strong></p>
</section>
<section>
<h2>5. Return Shipping Costs &amp; Fees</h2>
<ul>
<li><strong>Return Shipping:</strong> Free for approved returns</li>
<li><strong>Return Label:</strong> Included in the package</li>
<li><strong>Restocking Fee:</strong> No cost</li>
<li><strong>Handling Fee:</strong> No cost</li>
</ul>
</section>
<section>
<h2>6. Damaged, Defective, or Incorrect Items</h2>
<p>If your order arrives damaged, defective, or incorrect, please contact us as soon as possible after delivery.</p>
<p>Include your order number and photographs of the issue so we can review and resolve the matter promptly.</p>
<p>Depending on the circumstances, we may provide a replacement, exchange, or full refund.</p>
</section>
<section>
<h2>7. Refund Processing</h2>
<p>Once a returned item is received and inspected, we will notify you regarding the status of your refund.</p>
<p>Approved refunds are issued to the original payment method used for the purchase.</p>
<p>Refunds are processed within <strong>10 business days</strong> after approval and inspection.</p>
<p>Your financial institution may require additional processing time before the refund appears in your account.</p>
</section>
<section>
<h2>8. Non-Eligible Returns</h2>
<p>Returns may not be accepted in the following situations:</p>
<ul>
<li>Return requests submitted after the 30-day return period</li>
<li>Items that have been intentionally damaged or misused</li>
<li>Items missing substantial components originally included with the product</li>
<li>Fraudulent or abusive return activity</li>
</ul>
</section>
<section>
<h2>9. Contact Information</h2>
<p>If you have questions regarding returns, exchanges, or refunds, please contact us:</p>
<p><strong>Store:</strong> Maxelishop<br><strong>Email:</strong> <a href="mailto:support@maxelishop.com">support@maxelishop.com</a><br><strong>Support Hours:</strong> Monday &ndash; Friday, 9:00 AM &ndash; 5:00 PM (EST)</p>
<p><strong>Business Address:</strong><br>4470 NORTH JEFFERSON AVENUE<br>MIAMI BEACH, FL 33140<br>United States</p>
<p>Return addresses and return instructions will be provided after return approval.</p>
</section>
</main>

Refund Policy

Standard Shipping

<main>
<h1>Shipping Policy</h1>
<p><strong>Last Updated:</strong> June 09, 2026</p>
<p>This Shipping Policy applies to all orders placed on <strong>maxelishop.com</strong>. Maxelishop is committed to providing reliable and transparent shipping services for our customers throughout the United States.</p>
<h2>Store Information</h2>
<p><strong>Store:</strong> Maxelishop<br><strong>Email:</strong> support@maxelishop.com<br><strong>Business Address:</strong><br>4470 NORTH JEFFERSON AVENUE<br>MIAMI BEACH, FL 33140<br>United States</p>
<h2>Order Processing</h2>
<p>All orders are processed within <strong>1&ndash;2 business days</strong> (Monday through Friday, excluding holidays).</p>
<p>Orders placed after business hours, on weekends, or on public holidays will begin processing on the next business day.</p>
<h2>Shipping Method &amp; Delivery Time</h2>
<p>All delivery estimates are provided in business days.</p>
<table border="1" cellpadding="10" cellspacing="0">
<tbody>
<tr>
<th>Shipping Method</th>
<th>Processing Time</th>
<th>Transit Time</th>
<th>Total Delivery Time</th>
<th>Cost</th>
</tr>
<tr>
<td>Standard Shipping</td>
<td>1&ndash;2 Business Days</td>
<td>4&ndash;9 Business Days</td>
<td>5&ndash;11 Business Days</td>
<td>$4.99</td>
</tr>
</tbody>
</table>
<p><strong>Total Delivery Time = Processing Time + Transit Time</strong></p>
<h2>Order Tracking</h2>
<p>Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.</p>
<p>Tracking information may take up to <strong>3&ndash;7 business days</strong> to appear in the carrier's tracking system.</p>
<h2>Shipping Address Accuracy</h2>
<p>Customers are responsible for providing accurate and complete shipping information during checkout.</p>
<p>Maxelishop is not responsible for delays, failed deliveries, or additional shipping costs caused by incorrect or incomplete address information provided by the customer.</p>
<h2>Undeliverable or Returned Packages</h2>
<p>If a package is returned due to an incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply before the order can be reshipped.</p>
<h2>Lost or Delayed Packages</h2>
<p>If your package has not arrived within the estimated delivery period, please contact us at <strong>support@maxelishop.com</strong>.</p>
<p>We will work with the carrier to investigate the shipment and assist with finding a suitable resolution.</p>
<h2>Shipping Coverage</h2>
<p>We currently ship within the United States.</p>
<h2>Contact Us</h2>
<p>If you have any questions regarding shipping or delivery, please contact:</p>
<p><strong>Maxelishop</strong><br>Email: support@maxelishop.com</p>
</main>

Shipping Policy

<script async src="https://www.googletagmanager.com/gtag/js?id=G-1GH7V0C6B4"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'G-1GH7V0C6B4');
</script>

<noscript><iframe src="https://www.googletagmanager.com/ns.html?id=GTM-WGVXRL5X"
height="0" width="0" style="display:none;visibility:hidden"></iframe></noscript>