Contact Maxelishop

We'd love to hear from you. Here's how to reach us.

Whether you have a question about your order, need help with sizing, or just want to share your love for your new tee, our team is here to help.

Get in Touch

Email Us

For order support, product questions, or general inquiries, drop us a line. We aim to reply within 24 hours.

Email: [email protected]

Response Time: Within 24 hours

Our Office

You can reach us by mail at our headquarters in Miami Beach, Florida.

Maxelishop
4470 NORTH JEFFERSON AVENUE
MIAMI BEACH, FL 33140

Business Hours

Our customer service team is available during the following hours (Eastern Standard Time):

Monday – Friday: 9:00 AM – 5:00 PM (EST)
Saturday – Sunday: Closed

Emails received outside of business hours will be answered the next business day.

Quick Links

You might find the answer you're looking for in our policy pages:

Frequently Asked Questions

Here are quick answers to some of our most common questions.

How can I check the status of my order?

Once your order ships, you will receive a confirmation email with a tracking number and link. You can use this to follow your package's journey to your doorstep.

What is your return process?

We offer a hassle-free return policy for unworn, unwashed items with tags attached within 30 days of delivery. Please initiate your return through our Returns & Refunds page.

How long does shipping take?

Processing typically takes 1-3 business days. Delivery times vary by location and shipping method selected at checkout. For detailed estimates, please see our Shipping Information page.